Frequently-Asked Questions (FAQs)

How do I make an appointment to see Dr. Beh? Do I need a referral?

If you are a new patient, please contact us to schedule an appointment. While a referral from your physician is helpful, we do not need a referral to schedule an appointment with Dr. Beh. Just contact us directly for further information.

How are appointments conducted?

We are currently seeing new patients via in-person and telehealth (virtual) appointments. In-person appointments are available to those living within the Dallas-Fort Worth metroplex (DFW) area.

What about those who live outside Texas?

We are currently offering virtual (telehealth) appointments to those who live in the following states: Alabama, Arizona, Colorado, Florida (excluding Miami-Dade county), Georgia, Kentucky, Michigan, Ohio, Oklahoma, Tennessee, Virginia, and Washington. We are not able to offer virtual appointments to those living in other states at this time.

What about those who live outside US?

We are currently offering virtual (telehealth) appointments to selected countries (depending on time zone differences). Appointments are conducted in English and translators are not available.

Why virtual appointments?

With virtual appointments, our patients do not need to take a lot of time out of their busy schedules to travel to see Dr. Beh. This is also helpful for people who are caring for those with vestibular problems, allowing them the opportunity to support their loved ones during appointments without taking too much of their time. Finally, because many people with vestibular disorders experience motion sickness and have trouble traveling, telehealth appointments allow you to connect and consult with Dr. Beh without aggravating your symptoms.

Is a telehealth appointment sufficient?

The key to diagnosing many vestibular disorders lies in your medical history. Dr. Beh will review your history and tests that have been performed prior to your appointment. During your appointment, Dr. Beh will go through your history with you in detail before discussing your diagnoses and coming up with a plan of treatment.

What if I need further tests?

Most patients who see Dr. Beh have already had all the necessary tests performed and there is no need to repeat them. However, if Dr. Beh believes that additional tests are needed to help clarify your diagnoses, we will email you a written order that can be printed out and taken to a local facility. For example, if Dr. Beh recommends you get a brain MRI, we will send you a radiology order; you can then contact any local radiology center that accepts your insurance and use that order to get your brain MRI. For patients outside the US, because Dr. Beh is not able to order such tests, he will detail his recommendations in your clinical visit notes, which you can take to your local physician to implement.

How should I prepare for my first virtual visit?

Complete all necessary patient forms and send in your records as early as possible. This will allow Dr. Beh sufficient time to review your history. To ensure your visit goes smoothly, we require all patients submit their forms and medical records at least 14 business days prior to their scheduled appointment.

What documents do I need to provide?

Please provide the following, if available:

These documents can be faxed or attached to a secure email link that will be provided to you. Please do NOT send your original documents to us; we are not responsible for any documents lost in the mail.

What equipment will I need for my telehealth appointment?

A computer (PC) equipped with a web camera and microphone or a smart phone.

For web browsers, a Chrome browser usually works best.

We will email you a link with instructions on how to connect one day prior to your appointment.